Student Information

Frequently Asked Questions

The following is a list of most commonly asked questions:

How do I create a new user account?

What courses do you currently offer?

How do I register for a course?

Which methods of payment do you accept online?

What is the cancellation policy if I am unable to attend?

How do I cancel a registration?

What do I do if I've lost my password?

How can I find out what courses I'm registered in?


How do I create a new user account?

In order to register for courses online, you must have an account with . Creating an account also gives you online access to view your registration history, change your address and more.

You can go to our Sign up page to create a new account.

Note: you must have an email address to set up an account with us.

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What courses do you currently offer?

Select one of the Lookup Courses links (in the left navigation bar) to see the list of courses we currently offer.

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How do I register for a course?

To register for a course:

  1. Look Up Course - look up the course you want to enroll in on our Course Listing page.
  2. Add to Cart - click the Enroll Yourself button to start the registration process.
  3. Logon - log on to the system. Note: if you're already logged on, this step will be skipped.
  4. Select Course Options - select the course fee options (i.e. select registration fee, add optional fees), and enter additional information requested, if any (i.e. t-shirt size, etc.).
  5. Add More Courses - if you are enrolling in other courses, click the Enroll in Another Course button and repeat steps 1, 2, and 4. Otherwise, continue to step 6.
  6. Proceed to Checkout - once you have added all the desired courses to your Enrollment Cart, click the Proceed to Checkout button to continue the registration process.
  7. Make Payment - edit your personal information if necessary then click the Payment Service button to continue on to our Payment Service to make your payment.
  8. Registration Confirmed - when you are finished with the payment process, the Transaction Completed page is displayed notifying you that you are enrolled in the course(s). A confirmation email with the registration specifics is also sent to your email address. At this time, you can safely log off the system.

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Which methods of payment do you accept online?

Your organization's accepted payment methods go here.

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What is the cancellation policy if I am unable to attend?

Your organization's cancellation policy goes here.

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How do I cancel a registration?

You cannot cancel a registration online. To cancel a registration, you must contact:



*

*Please include your full name and address, registration details for the course you want to cancel (i.e. course code, title, and dates) and a day time phone number where we can contact you.

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What do I do if I've lost my password?

You can send a request for your password to be sent to your email address on our Lookup Password page.

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How can I find out what courses I'm registered in?

To see a list of courses in which you are enrolled, visit the Registration History page then click the appropriate button:

  • Upcoming Courses - view a list of your upcoming courses with dates and location
  • Completed Courses - view a list of completed courses with the hours/ceus/grades earned

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980 Briarcliff Road, NE, Atlanta, GA 30306 | (404) 872-5338 | Contact